1. Introduction

Tenju Solutions Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy ("Policy") describes how we collect, use, disclose, and safeguard your personal information when you use our website and AI-powered services (collectively, the "Service"). By using the Service, you consent to the data practices described in this Policy.

2. Information We Collect

A. Information You Provide

• Account Data: When you register, we collect your email address via our authentication provider (Google/Firebase).
• Communications: If you contact us, we collect the contents of your messages and contact details.
• User Content: We collect the text queries and inputs you submit to the AI ("Inputs"). Do not submit sensitive personal information (e.g., SSNs, health data) as Inputs.

B. Information Automatically Collected

• Usage Logs: We log technical data, including your IP address, browser type, operating system, and interaction timestamps.
• Cookies & Tracking: We use cookies to maintain your login session and analyze Service performance. You can control cookies via your browser settings, though this may impact Service functionality.

3. How We Use Your Information

We use your data for the following legitimate business purposes:

• Service Provision: To provide authentication, process queries, and maintain your account.
• AI Improvement: To analyze usage patterns and fine-tune our AI models. Usage data is anonymized/aggregated where possible before training.
• Security: To detect and prevent fraud, abuse, and security incidents.
• Billing: To manage subscriptions and process payments via our third-party processor, Stripe.

4. Sharing and Disclosure

We do not sell your personal data. We disclose information only as follows:

• Service Providers: We share data with vendors who perform services on our behalf, including Google Cloud (hosting/auth) and Stripe (payments). They are contractually obligated to protect your data.
• Legal Requirements: We may disclose information if required by law, subpoena, or valid legal process, or to protect our rights or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

5. International Data Transfers

The Service is hosted in the United States. If you access the Service from outside the U.S., you acknowledge that your data will be transferred to, stored, and processed in the United States, where data protection laws may differ from those of your jurisdiction.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law. When your account is deleted, we remove your personal identifiers, though we may retain aggregated/anonymized usage data for analytical purposes.

7. Your Rights (EEA, UK, California)

Depending on your location, you may have specific rights regarding your personal data:

• Access & Portability: Request a copy of the data we hold about you.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of your personal data ("Right to be Forgotten").
• Opt-Out: California residents (CCPA) may opt out of the "sale" of personal data (we do not sell data).

To exercise these rights, email us at privacy@tenju.ai.

8. Children's Privacy

The Service is not intended for individuals under the age of 13 (or higher age of digital consent in your jurisdiction). We do not knowingly collect data from children. If we become aware that a child has provided us with personal data, we will delete it.

9. Changes to This Policy

We may update this Policy from time to time. The effective date will be updated at the top of this page. Continued use of the Service after changes constitutes acceptance of the new Policy.

10. Contact Us

Tenju Solutions Inc.
Email: privacy@tenju.ai